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Self Help Kit: Appeal on UNHCR Refugee Status Determination


Due to the large number of people requesting legal aid, Suaka is unable to meet with you until you have done your best to provide these things. If you cannot read and write please speak with other members of your community and ask them to help you write your statement.

This page is for information only. It is not legal advice.

Please find information about Suaka’s services below:

SUAKA’s legal advisors are trained volunteers, they receive no payment.
SUAKA’s legal services are free. If anyone in your community asks for money to help you speak to us this is wrong.
SUAKA’s legal services are confidential – we do not share your information with any other organisation.
SUAKA is independent from UNHCR, IOM, Immigration, Police and Government.
SUAKA’s legal advisors are not able to influence UNHCR’s decisions. We cannot guarantee your application will succeed. We cannot make your application proceed more quickly.
SUAKA provides legal assistance only in relation to UNHCR applications for asylum (Refugee Status Determination – RSD).
SUAKA can provide limited information about the resettlement process but cannot assist with resettlement or sponsorship
SUAKA cannot provide material, financial or other assistance.
SUAKA’s Legal Aid Services are provided in accordance with the Nairobi Code.
SUAKA’s Volunteer Legal Advisors follow SUAKA Legal Aid Services Code of Conduct.

Information on UNHCR Appeal process, please read carefully.

If your application to UNHCR has been rejected, please read SUAKA’s Self Help Kit (SHK) for Appeals. 

SHKs are only available in English for now. They will soon be available in Farsi, Dari, Arabic, Tamil, Urdu, Oromo, Bahasa Indonesia.

Please download and read our Appeal Self Help Kit (SHK):
Suaka RSD Self Help Kit – APPEAL (Mar 2015).pdf

It includes information to help you understand:

  • What is a refugee?
  • Why you were your claim rejected by UNHCR?
  • Whether you should appeal.
  • How to write your appeal statement if you decide to appeal. You must write you appeal statement according to outline in SHK.
  • Problems at interviews.
  • Separately answer each rejection reason from your UNHCR letter of notification of rejection.
  • Write your story again from beginning to end, including as much detail as possible.

Once you have read the SHK, begin to write your statement.

If you would like advice on your completed statement please email and we will contact you.
Your email must include:

1. Copy of an asylum seeker certificate for every member of your family
2. Your written statement/history
3. Your contact phone number

You may also message Suaka legal aid on Whatsapp, Viber or Line on 0812 8425 6583

2013 Refugee Info Sessions 2