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// Self Help Kit

Reopening on UNHCR Refugee Status Determination

by Suaka Indonesia on 13/06/2016
Information on UNHCR Reopening process.

Due to a large number of people requesting legal aid, Suaka is unable to meet with you until you have done your best to provide these things. If you cannot read and write please speak with other members of your community and ask them to help you write your statement.

This page is for information only. It is not legal advice.

Please find information about Suaka’s services below:

Download the Reopening Self Help Kit by clicking here

SHKs are only available in English for now. They will soon be available in Farsi, Dari, Arabic, Tamil, Urdu, Oromo, Bahasa Indonesia.

The Reopening Self Help Kit includes important information.

The Reopening Self Help Kit will:

  • Explain the definition and criteria needed to become a refugee. It will help you understand whether you are a refugee under international law
  • Explain UNHCR’s process – how they recognize applicants as “refugees” and help you understand why your file was rejected and closed
  • Help you decide whether you should write a statement to request UNHCR reopen your file. Not all asylum seekers decide to write a statement and request UNHCR to reopen their file.
  • Help you decide whether you should write a statement to request UNHCR reopen your file. Not all asylum seekers decide to write a statement and request UNHCR to reopen their file.
  • Help you understand what information you should include in your reopening statement and how to write this – what it should look like.
There are only very limited reasons UNHCR will agree to reopen a file after they have already considered it twice. More information about this is on page 3 of SUAKA’s Reopening Self Help Kit.

After reading SUAKA’s Self Help Kit, if you decide to write to UNHCR about a reopening, it will take UNHCR a very long time to consider your request. It can take more than 12 or 18 months to receive a reply.

While you are waiting, you will not receive a new asylum seeker certificate and will not be under the protection of the UNHCR in Indonesia. There is nothing Suaka can do to make this process happen more quickly.

There is no deadline to submit a reopening request to UNHCR.

If you decide to write a reopening request, SUAKA legal aid can meet with you once to give advice on your statement.

Before we can help with you, you must email suaka.legalaid@gmail.com the following things:

  1. Copy of asylum seeker certificate for every member of your family
  2. Copies of both rejection letters you have received from UNHCR – First instance and Appeal.
  3. Copy of the appeal you wrote and submitted to UNHCR
  4. Your reopening statement
  5. Your contact phone number

You may also message Suaka legal aid on WhatsApp +62-852-1350-8445