Information about Service Providers / NGOs

1. SUAKA

SUAKA staff are working remotely. The building of the Jakarta Legal Aid Institute/Indonesian Legal Aid Foundation where SUAKA office located is closed until further notice.

For consultation with SUAKA, please contact through email legalaid@suaka.or.id

2. UNHCR Indonesia, CWS, CRS

Please note that, in light of the evolving situation related to the COVID-19 outbreak in Indonesia, and taking into account guidance from local authorities, the UNHCR Office in Jakarta will implement a working arrangement which will temporarily impact our capacity to provide counseling and services in the office. Until further notice, UNHCR will not provide in-person services at the UNHCR office in Jakarta.

The usual channels for communicating with UNHCR and partners remain open:

• KOBO online inquiry link: https://enketo.unhcr.org/x/#fmYrpTgM
• UNHCR general inquires Email address: insja@unhcr.org
• UNHCR CBP Email address: insjacbp@unhcr.org
• CWS health team email address: cwsindonesia.health@gmail.com
• UNHCR CBP Phone number: 08119840643
• UNHCR Phone number: 021 2964 3602 (landline will be limited)
• CWS Hotline (Emergency): 0811 8161 511
• CRS Hotline (SGBV): 0811 9670 250
• CRS Hotline (Socio-Economic Assistance): 0811 1499 871

In any kind of emergency please try to contact UNHCR, CWS, CRS first to ensure your treatment is covered by the service provider.

3. JRS Jakarta

• Services (other than health emergency cases) are on put on hold until 30 April 2020 and might be extended based on the situation.
• For further information, you can contact by phone or WA to 081332807441 / 08111905113 / 085643020319. For legal consultation, please send email to elsza@jrs.or.id

4. JRS Bogor

• Services, other than health emergency cases, are on put on hold until 30 April 2020 and might be extended based on the situation.
• For further information, you can contact by phone or WA to 081340277437, 081296739241, 085921559649

5. Dompet Dhuafa

• School for Refugee (preparatory course for refugee children for public school enrolment) is being conducted online until further notice.
• For healthcare-related, only accept referral through CWS.